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Unbiased Procurement

At ISOutsource, we are not in the business of selling computer hardware, software, or hosted services.

Over a decade ago—after spending many years developing a profitable computer hardware/software sales operation—we came to a difficult realization: our position as a middleman/reseller was not in our clients’ best interest. It wasn’t cost effective for ISOutsource clients to buy servers and workstations from us when online retailers could offer better pricing. Not only that, there is also an inherent conflict of interest when the person recommending that you replace your server is also the vendor who profits on the sale when you buy a new server.

We concluded that the only way to provide honest and unbiased counsel to our clients was for ISOutsource to get out of the business of selling hardware and software. It was difficult to walk away from literally millions of dollars in annual revenue, but the choice was clear. If we wanted to be a trusted partner and to offer the best in information systems support, we needed to get out of the business of selling hardware and software.

Admittedly, there are rare exceptions: There is a very short list of software tools that are only sold and supported through resellers. In order to ensure that our clients have access to “best of breed” products coupled with the region’s best IT support , we are authorized to sell those products to our clients.

Our Approach

 
We provide strategic guidance on IT procurement. At your request, we will do all of the research and qualification. We deliver carefully considered recommendations along with detailed specifications.
When an expert IT consultant from ISOutsource recommends a specific hardware component, software program, or hosted service, you can rest assured that the consultant is offering advice that is based on a solid business case, not a profit motive. Our staff members provide conscientious IT procurement support.
ISOutsource can manage the information technology procurement process for your business from recommendation, through implementation, aging and eventual replacement. We have established strong relationships with Tier 1 resellers. They offer our clients favorable pricing based on the pooled buying power of over 600 small and medium sized businesses. ISOutsource will oversee the procurement process, deployment and ongoing asset management. At no point in the process do we receive a bonus or kickback from a hardware manufacturer or reseller.
Would you benefit from strategic guidance without a conflict of interest? Let’s talk!
 
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No matter the size of the project or frequency of support needs, we can tailor a plan for you - no strings attached. Let us show you how we keep our clients happy, productive, and supported.