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Meet the Team

Trusted Advisors for Almost 30 Years

Strengthening our communities through technology one business at a time.

Join Our Team

Our Mission

As trusted advisors, we empower our clients to succeed by providing innovative and strategic technology solutions, strengthening our communities one business at a time.

Our Vision

We strive to help build thriving communities of happy, productive, and supported businesses.

Our Values

We are client-centric.
We are innovative.
We are results-driven.
We pursue excellence.
We are trustworthy.
We empower our team.

Our People

Perks & Benefits

Company Paid
Career Advancement

Stocked Kitchens of
Drinks & Snacks

Healthcare,
Dental, and Vision Plans

Healthy Work /
Life Balance

401k Retirement
Plan Matching

Highly Competitive
Compensation Packages

Our Leadership

Our leadership team is composed of a vast wealth of knowledge and expertise in every area. We aim to create a culture of growth, empower our team, and strengthen our communities through technology one business at a time.

Naveen Rajkumar

President & CEO

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Naveen Rajkumar

President & CEO

I am a client-centric executive with over 22 years of experience delivering digital transformation solutions to organizations around the world. I am excited to lead ISOutsource to execute our mission of strengthening our communities one business at a time by being trusted advisors to our clients and empowering them with innovative and strategic technology solutions.

Prior to joining ISOutsource, I was EVP & Chief Business Officer at iLink Digital, SVP & Chief Information Officer at Onvia Inc., and General Manager at Aditi Technologies. I have a track record of building highly profitable fast-growing businesses through a relentless focus on achieving client delight and building high-impact teams.

I serve on the board of several organizations and look forward to making a lasting impact on the world we live in.

Featured Stories:

Billy Au Yeung

CFO

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Billy Au Yeung

CFO

I believe a business that cares about its clients and team members will succeed and it’s why I’ve spent the last 15 years with ISOutsource out of my 23-year career. My expertise is in data mining, financial reporting, KPI analysis, cash flow management, and risk assessment. I lead the strategic planning efforts in the finance department as it relates to growing the business and expanding our service offerings in the future. I am proud that our clients see us as Trusted Advisors.

Prior to joining ISOutsource, I worked as a system administrator, tax preparer, real estate broker, mortgage originator, and private lending, etc. which enables me to relate to the needs of our diversified client base.

Outside of work, I love photography, martial arts, and networking with other business associates.

Jason Lathrop

VP of Operations

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Jason Lathrop

VP of Operations

I have a rare talent for technology enablement and optimization and bring unique insight—based on nearly 21 years of experience in IT infrastructure support–into how technology enhances (or kills) business processes. At ISOutsource and for many of our 650+ clients, I have developed systems and processes that streamline operations, cut costs, and increase revenue.  I work with key team members at all levels across the organization to ensure success – from discovery, evaluation, and planning, through rollout, testing, end-user training, vendor management, and ongoing support.

Outside of work, I am a big fan of aviation (I love to just jump in a plane and fly around the PNW), motorcycles, and mountaineering. When it comes to pets, you can stop me in my tracks with any dog that wants some attention.

Matt Simmons

VP of Account Management

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Matt Simmons

VP of Account Management

As VP of Account Management, I ensure that every client is getting the best experience possible from ISOutsource. I lead a team of trusted advisors who provide solutions and guidance to the businesses we serve. I have a passion for enterprise management, network infrastructure, data reporting, and helping our client’s businesses run smoothly. Before joining ISOutsource, I managed several IT departments in the finance industry.

In my free time, I love astrophotography and photography.

Jason Dalton

VP of Strategic Accounts

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Jason Dalton

VP of Strategic Accounts

As VP of Strategic Accounts, I help provide leadership to our teams of Trusted Advisors to ensure that our service delivery represents the best client experience, value, and results in the industry. Regardless of the business size, my focus is on the account management teams delivering on the promise of “Happy, Productive, Supported” clients. Over my 29 year career, I bring forward-thinking IT leadership and solutions across a range of industries including hospitality, communications, software development, medical/pharma, venture capital, non-profit, food manufacturing, construction, civil engineering, financial, legal, and heavy and light manufacturing.

Outside of work, I collect watches, dabble in watchmaking and repair, and enjoy spending time with my family.

Karl Kurrle

VP of Strategic Solutions

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Karl Kurrle

VP of Strategic Solutions

I drive strategic solutions at ISOutsource. As vice president, I’m responsible for strategically transforming clients’ operational and technical solutions across all markets. I lead a team of practice leaders addressing organizational needs ranging from Information Security Programs to Governance, Risk, and Compliance activities. My passion is helping clients mature and participating in their journey towards success. Before joining ISOutsource I led teams through various stages of transformation in different market sizes and segmentation.

In my free time, I love to fish and shoot outdoor photography, often at the same time.

Joe Hacker

Senior Director of Sales

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Joe Hacker

Senior Director of Sales

At ISOutsource, I lead the sales organization and am responsible for all new client acquisition strategies across all markets. Before joining ISOutsource I led sales teams nationally and internationally at WiLine, Cirium, and Onvia. I have a passion for clients and ensuring their needs are understood and a satisfactory solution is provided.

I’m also a dog lover who enjoys getting outdoors in my spare time.

Mark Pendolino

Senior Director of Marketing

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Mark Pendolino

Senior Director of Marketing

I’m passionate about marketing. Ever since I was young, I’ve been drawn to finding ways to take complex information and present it in a way that makes sense and is easy to understand.

At ISOutsource, my goal is to ensure our clients and potential clients understand the value of working with us. Solving complex IT challenges and keeping our clients free from any security threat is our motivation.

I’ve worked for companies like NetMotion Wireless, Microsoft, Nintex, and Smartsheet.  I hold a master’s in Communication in Digital Media and a bachelor’s in Technical Communications.

In my personal life, I’m blessed to have two amazing kids and a range of wonderful friends. I also love to mountain bike, travel, and play music for fun. Well, mostly just to pretend I’m a rockstar.

Staci Botts

HR Manager

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Staci Botts

HR Manager

Earning the right to be a true partner to the businesses I serve is a passion. Showing results and being steadfast in reliability are key to being a trusted connection. I believe in innovation and creativity to cultivate success. I like to find new paths to success – happily bucking the system to provide great solutions that empower a team and ultimately, a business.

I have been a Senior HR Business Partner for businesses from yacht manufacturing to large tech companies and have been an HR professional for 20 years.

When I’m not working I love to roller skate with my 3 pit bulls and relax while doing aerial yoga.

Our Team

Our dynamic team of nearly 100 people holds hundreds of degrees and certifications, 40% of which have been with us 5 years or longer. Local teams support businesses like yours in all of our locations. (not all pictured)

Dylan Bang

Support Desk Supervisor

Martin Birkbeck

Consultant

Shawn Cantu

Support Technician

Tim Chumbley

Client Care Coordinator

Tanner Cline

Consultant

Adam DeVleming

Senior Consultant

Danny DiLeo

Senior Consultant

Matt Droke

Consultant

Shannon Ellis

Engagement Success Supervisor

Janette Forno

Client Service Supervisor

Yudith Gonzalez

Consultant

Pete Greenup

Product Solutions Architect

Brian Hagen

Systems Engineer

Jeff Hinschberger

Support Desk Team Lead

Mike Johnston

Consultant

Dylan Joyce

Senior Consultant

Lauren King

Client Care Coordinator

Laurelee Kovacs-Szabo

Senior HR Consultant

Erik Lanhaus

Managing Consultant

Tanner Larsen

Support Technician

Adam Martin

vCIO

Jessica McDonald

Client Care Coordinator

Dmitri Mogiliver

Consultant

Sean O’Neill

Consultant

Ryan Palm

Systems Administrator

Karl Pederson

Systems Engineer

Galen Pfueller

Support Technician

Tim Reynolds

Consultant

Scott Roberts

Strategic Accounts Manager

Kris Rust

Support Technician

Karl Sellsted

Senior Consultant

Sergei Sidorko

Senior Consultant

Scott Sjodin

Strategic Accounts Manager

Jay Smoot

Consultant

Erik Solenberger

Regional Sales Manager

James Souza

Support Technician

Elizabeth Stanley

Consultant

Josh Thiesse

Senior Systems Engineer

Jeffery Thorson

Product Specialist

Chris Tilstra

Product Specialist

Mark Tindall

Support Technician

Kevin Watkins

Strategic Accounts Manager

Steven Whitacre

Senior Systems Engineer

Juliette Young

Regional Sales Manager

David Zyats

Support Technician

Our Locations

ISOutsource has locations and serves our clients in Washington, Oregon, and Arizona. We have teams locals to every location so we can be there when you need us.

600+
Happy Customers

Our clients have an average tenure of 5+ years.

Nearly 100
Team Members

Local teams helping our local communities, one business at a time.

71.0
Average NPS

A net promoter score that surpasses some of the largest brands in the U.S.

Contact Us

Contact our team in your area to get started.

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