Managed Services
Reap the benefits of Managed IT
Three tiers of service that let you choose the best coverage for your business
Managed services for small
and mid-sized businesses
ISOutsource’s flexible managed service offerings provide a better way for businesses like yours to manage technology in a way that offers flexibility, freedom, and security.
Our tiered system approach
While most managed service providers lock you into strict and lengthy contracts, our bundled service options give you the flexibility to upgrade for the features you want. We know regular service plans aren’t for everyone, so we’ve designed our tiers to give your business the best strategic coverage that your budget allows.
Tier Three
Fully Managed
ISOutsource can be your IT executive, design your network, manage your infrastructure, and provide reactive support. We work with our clients to develop 3 to 5-year IT strategies that align with your business goals. Whether it is giving board presentations, guiding your cybersecurity needs, or Help Desk support we are your all-in-one trusted IT advisor. We have worked with many Chief Operating Officers, Chief Financial Officers, and Chief Executive Officers to help their organizations Simplify, Save, and Protect.
Tier Two
Partially Managed
ISOutsource works with hundreds of clients as part of your team. We can be your vCIO, your system administrator, or provide Tier 1 support only. We work with many IT leaders to provide a bench of talent that keeps your organization running optimally and under budget. We have experts that are prepared to fill the gaps your team may have and become a strong partner to your organization. We want to leave your team feeling Happy, Supported, and Productive.
Tier One
Project Only
We work with clients to support one-time projects where they need a subject matter expert to help them achieve their goals. We help many clients migrate from on-prem servers to the cloud, saving them money and creating efficiencies. We also help clients standup new on-prem servers, configure their hardware, and create a stronger cybersecurity posture leveraging cutting-edge technology.
Comprehensive plans designed with your business in mind
All of our plans start with the strategy of addressing your companies basic IT needs.
Core Services & Security
- 24x7x365 Monitoring
- Antivirus (Windows, Mac, and Linux)
- Endpoint Threat Detection
- Managed Updates (Window, Mac, and Linux
- Office 365 Collaboration
- Web Protection & Content Filtering
- Annual Security Awareness Training
- Single Sign-On (SSO) & Self-Service Password Reset
- Multi-Factor Authentication
- Firewall Management
Support
- Reactive Tier 1 Remote Support
- Reactive Tier 1 On-Site Support
- Monthly 4-Hour Site Visits
Information Security
- Monthly Vulnerability Scans
- Secure Email Encryption
- Managed Security (IDS/IPS/SOC/SIEM)
Backups & Recovery
- Backups (Servers)
- Office 365 Backups (*BYOL)
Technical Advisory
- Technical Business Review (TBR)
- Dedicated Account Manager