Outsourcing Tech SupportWe can’t count the number of times businesses have told us that outsourcing tech support wasn’t in their budget. Ironically, it could be what helps their IT budget.

In many cases, outsourcing IT provides a better ROI than hiring part-time or full-time employees.

No Salaries Or Benefits

According to Glassdoor, the average salary for IT Tech Support employees is $39,743 per year. Of course, that varies based on the business and location, so some may earn over $80,000 per year. However, this doesn’t include healthcare, vacation time, 401K and any other benefits.

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Geek Speak

We all expect to hear geek speak at tech events like hackathons, but we prefer to keep the jargon out of client conversations.

We’re an IT partner that realizes just because we know the terminology, doesn’t mean everyone else does. It’s our job to help and that means explanations versus technobabble.

Geek Speak’s A Foreign Language

As this BBC Capital article explains, geek speak is like a foreign language to someone who’s never learned it. It’d be the same as speaking French to someone who only speaks Spanish and expecting them to fully understand us.

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Amazon Web Services

Amazon Web Services (AWS) is a powerful set of services that provide the infrastructure necessary to run a business in the cloud.

We know it’s sometimes difficult to figure out if a service is right or not, but these case studies show exactly how AWS helps businesses thrive and grow via the cloud.

1. GRAIL

GRAIL is a life sciences company seeking to study cancer and find better ways to detect it early. The company wanted to run one of the largest genomic sequencing studies ever.

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Email Security Issues

Email security issues plague every single business. Why? Because it’s an easy point of failure for scammers and hackers to exploit.

We’ve experienced our fair share of email problems throughout the years. We’ve also helped businesses clean up the mess after a problem while helping them better secure their email.

1. Sending Confidential Data

If emails aren’t encrypted, sending confidential data is like telling hackers “please, come steal our information.” We don’t want that to happen to any business, but it happens all too often. Have a clear policy about what should and shouldn’t be sent over email and ensure any confidential data is encrypted.

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Cloud Computing Trends To Watch For In 2018

Cloud Computing TrendsAs the cloud computing industry continues to grow, we’ll see some major new cloud computing trends throughout 2018.

For businesses utilizing the cloud, it’s important to stay on top of the latest trends. We’re always eager to see how the cloud’s changing and how we can use that to keep a competitive edge.

Internet of Things Begins To Change

While we’re used to hearing about IoT devices, cloud computing is expected to change IoT to IoE (Internet of Everything). Considering Gartner predicts we’ll be using more than 20 billion IoT devices by 2020, this shouldn’t come as a surprise.

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How Hyperconvergence Increases Scalability

Hyperconvergence Increases ScalabilityWe have found one of the worst mistakes businesses can make when implementing technology solutions is to forget about the potential for scalability. What works this year may not work a few years from now.

The more budget-friendly solution sounds perfect, but businesses quickly discover the costs to expand make those solutions far more expensive. For instance, hyperconvergence increases scalability and it’s a solution we like to suggest for businesses looking to grow.

Understanding Hyperconvergence Infrastructure

We realize hyperconvergence sounds far more complicated than it is, which may make businesses opt for simpler sounding solutions. However, it’s actually a type of infrastructure that simplifies systems. It was born from converged systems, but the main difference is the storage, networking, compute and other components can’t be separated. (more…)

We all know downtime costs money and it’s important to get a network, computer or server back up and running as fast as possible.

It’s the hidden costs of downtime that are often the worst. We’ve heard stories of businesses that not only suffered losses from sales, but also from what happened after the fact.

We want to remind every business that downtime isn’t something that’s easy to afford. It can and has ruined many businesses.

Plummeting Stock Prices

I believe the most noticeable impact of downtime, at least initially, is plummeting stock prices. North American businesses already suffer around $700 billion due to outages annually, but no one really talks about stock prices. For instance, British Airways had to deal with a massive IT outage that left tens of thousands scrambling to find flights. IAG, the parent company, saw stocks drop by 4% the very next day. (more…)

Why You Need an IT Help Desk On Speed Dial

Why You Need an IT Help Desk On Speed Dial - ISoutsourceInternal tech problems are going to happen eventually, even for the best and most organized companies. What separates those companies from the rest is the support they have in place that they can implement the second things go sour. For small businesses especially, having a remote IT Help Desk on speed dial can be a total lifesaver. Here’s how.

Minimize Downtime

Tech issues never come up at a convenient time. There’s always a big presentation to prepare for, a launch on the horizon, and customers who need their products and services. That’s why you need to minimize any chance for downtime. When an issue arises and your internal team can’t quickly resolve it, you need to take action – stat. Trying to figure it out on your own can take hours or days, depending on the issue, and that wasted time can be detrimental to your business. (more…)

Protecting Your Data- The Cloud vs. On-Site Options

Data protection and cybersecurity are hot topics these days – and with good reason. Your data and your client’s data are your most valuable assets that you need to protect. Which method should you take in ensuring they’re safe? The cloud or an on-premise hardware like an external drive/server? Let’s break down some of the major factors you’ll need to consider before making your final choice. (more…)

Finding a career you love can be a daunting pursuit, especially when you’re just graduating college. You want something that’s going to be fulfilling, exciting, and – sometimes most importantly – will help you pay your bills and loans. It can feel like Cinderella, carrying around a glass slipper throughout the town and trying to find the exact right fit. However, there may be an answer right in front of you: a career in information technology.

Even if you don’t have an IT-related degree, there are plenty of options within the field to build a career for yourself. Everything from digital marketing to business development can align with IT and don’t require you to be some “super hacker” like movies will lead you to believe.

Opportunity to Work in Large Organizations

For young graduates looking to start their careers at a large organization, IT provides a great way to get your foot in the door. The bigger the company, the more vast their IT needs. Not only will you get to work with new and exciting tech, but you’ll be able to get valuable workplace experience. Learning how to work with a team and familiarizing yourself with the infrastructure of a company is invaluable and not something you can necessarily get in school.

Chance to Travel

There’s a myth that once you’re working in IT, you’re tied to a cubicle staring at a screen. In reality, working in IT can often mean flying out across the country and even internationally. If you’re working at a larger enterprise company, it’s common to travel between different company offices to work with their teams. Plus there are conferences designed specifically to train IT professionals on the latest trends, often picking exciting locales like Madrid or Las Vegas to host their guests. You’ll be seeing more of the world than just the scenery on your desktop background.

Stability

Relatively, IT is a young industry but it’s here to stay. As IT embeds itself into nearly every facet of business – from point-of-sales to payroll – you can rest assured that it will exist for years to come in some form. Since these roles are so vital, IT jobs offer competitive pay. The average salary for an IT Specialist is quite impressive, and that’s just one of many jobs under the IT umbrella. The instant ramen days are over.

Being on the Cutting Edge of What’s Next

Aside from all of these tangible benefits, working in IT can be incredibly rewarding. It’s all about being on top of the next big evolution in technology and finding new ways to do business. You’ll be working in a field that’s built on innovation, so you’ll hardly have to worry about stagnation in your job. With new technology constantly emerging in automation and CRMs, you’ll get the chance to explore new ways of doing your daily task.

Think a career in IT might be right for you? ISOutsource is currently hiring savvy minds to join our team. Check out our job listings today and see if there’s a good fit for you. We just recently opened up new offices in Spokane and Couer d’Alene, giving you more opportunity to find a job near you.