Monitoring & Management

A large part of IT involves monitoring and managing systems. The purpose is to identify potential failure points before they have an opportunity to become an issue for the business. For instance, a network configuration issue could be causing intermittent slowdowns, bringing productivity to a crawl.

Outsourcing these tasks frees up any on-site IT staff to take care of individual devices. Of course, if a business doesn’t have their own IT staff, it’s vital to outsource these services to ensure systems run smoothly.

Common Services

Monitoring and management involves a broad range of services. The entire network infrastructure is included, which includes services such as:
  • Patching of systems
  • Full network and systems monitoring to look for problems and limit downtime
  • Regular maintenance of infrastructure, such as upgrades and patches
  • Establishing security policies and processes
  • Vulnerability scanning and penetration testing
  • Addressing issues as they’re found

Using Tools

Infrastructure management tools also aid in monitoring for network issues. These can provide alerts for performance and security problems, helping businesses optimize their networks and reduce overall downtime. Some of the solutions we work with include:
  • PRTG
  • VMWare AirWatch
  • Microsoft Intune
  • Solarwinds N-Central
  • Microsoft Systems Center Suite
These tools allow IT staff to get a clearer view of infrastructure performance and identify areas for improvement. They also help bring together details of all infrastructure elements into a single tool for easier management.

Monitoring and management is a crucial part of IT. If your business needs a hand in this area, contact our expert team today to learn more about our services.