Managed IT Services for Nonprofit Organizations
Managed IT services that help nonprofits operate more efficiently and securely so they can serve the community to the best of their abilities.
Why Nonprofits Need Managed IT Services
Nonprofits need to focus on their mission in serving the community. Monitoring, maintaining, and managing technology takes time and resources away from their critical work. Many nonprofits lack the resources to maintain an in-house IT team, and the specialized expertise in cybersecurity needed to protect the financial data of donors and the personal information of the clients they work with.
Managed IT services from ISOutsource provide a cost-effective way for nonprofits to stay current with technology, strengthen their security posture, and keep operations running reliably so they can focus on their mission.
ISOutsource is Your Trusted Partner for Nonprofit Organizations
30+
Years of Expertise
82%
of ransomware attacks target companies under 1,000 employees
47%
of businesses face disruptions due to cyber security attacks
24/7
Live Support
Our IT Services for Nonprofit Organizations
We provide managed IT services that understand the unique technology challenges nonprofits face while serving as a lifeline for their clients, including updating technology on a strict budget.
Optimal use of resources
By supplying nonprofits with the most up-to-date technology and processes, we make leading IT resources accessible that would otherwise be off limits due to budgeting constraints. The right technology makes nonprofits more efficient, enabling them to automate processes, track data effortlessly, and devote valuable time to focusing on their mission.
Protect and secure donor and client data
Nonprofit organizations rely on donor generosity for funding, so they must keep financial information secure. We help Nonprofits protect that data through compliance, risk assessments, and secure access controls, identifying vulnerabilities and strengthening security to prevent unauthorized access.
Strategic planning
We help nonprofits anticipate technology needs and the required budget when the time comes to upgrade or add on to systems. Our virtual CIO (vCIO) services enable nonprofits to identify and prioritize goals and develop roadmaps for achieving long-term success and sustaining their mission.
Tech that fits the nonprofit mission
Nonprofits have their own missions, so technology isn’t one-size-fits-all. We work with nonprofits to help them find the technology that supports their goals for supporting the community. Our IT infrastructure and modernization services ensure nonprofits use the latest technology customized to streamline data-management workflows, while keeping everything accessible and secure.
Resiliency for reliable community service
When technology at nonprofits experiences downtime, their service to the community gets interrupted, putting their mission at risk. Our backup and recovery services ensure that nonprofit systems can bounce back quickly after an equipment failure or ransomware attack with access to complete and accurate information needed to make decisions.
Co-managed IT for organizations with internal staff
If nonprofits have an internal IT person or team, we prevent them from becoming overburdened by routine monitoring, management, and maintenance tasks. Our co-managed IT services augment the skills and capabilities of your team by providing cybersecurity and strategic planning expertise.
Success Story: Building A Secure Future with College Success Foundation
College Success Foundation had a lean IT Team, which resulted in minimum customer support and little time to assist with crucial IT projects and ongoing maintenance. The IT team operated tactically but needed help to overcome the challenges to provide strong user support and a more stable environment. College Success Foundation partnered with ISOutsource to help simplify and protect the IT environment and establish an IT Helpdesk to help address all user technical issues.
“ISOutsource is always there to assist us both proactively and strategically as we continue to simplify and digitally transform our IT infrastructure.”
–Rosemary Turner, Vice President of Operations, College Success Foundation
How ISOutsource Supports Compliance for Nonprofits
Nonprofits may face privacy, security, contractual, and regulatory requirements depending on the data they handle and the services they provide. ISOutsource helps nonprofits identify applicable requirements and manage the technology and data-access controls that support compliance.
International Organization for Standardization (ISO) 27001
ISO 27001 sets the international standard for information security management systems (ISMS). ISOutsource helps nonprofits align security practices with ISO 27001 through a risk-driven approach that protects donor and client information using security controls, documentation, and continuous monitoring.
National Institute of Standards and Technology Cybersecurity Framework (NIST CSF)
NIST CSF is a widely used framework for managing cybersecurity risk that nonprofits can leverage to detect, identify, and respond to threats. ISOutsource uses NIST CSF to guide security program management and risk assessments for nonprofits.
System and Organization Controls (SOC) 2
SOC 2 is an examination and reporting framework used to evaluate controls at service organizations. ISOutsource has completed a SOC 2 audit/attestation, reflecting controls related to security, availability, processing integrity, confidentiality, and privacy.
Compliance Execution Audit Readiness
Maintaining compliance draws the focus of nonprofits away from their mission in serving the community as compliance regulations become stricter and more complex. ISOutsource helps nonprofits identify which frameworks apply to them and maintain audit readiness all year long. We develop continuous compliance strategies that involve setting policies for access authorization, tracking access attempts, and generating the documentation required to pass audits.
What Managed IT Services Designed for Nonprofits Mean for Organization Leadership
COOs and Operations Leaders
Reliable IT Operations That Keep Nonprofits Running
When nonprofits experience IT equipment failure, operations can grind to a halt, interrupting services to the community. ISOutsource uses monitoring services to detect technology and security issues so they can be resolved quickly and help reduce operational disruption.
Compliance and Risk Management Leaders
Continuous Compliance and Risk Management for Nonprofits
Nonprofits need to control access to donor and client information to support their compliance obligations. ISOutsource helps nonprofits manage compliance as a continuous program and support audit readiness. We help nonprofits maintain current documentation, consistent controls, and reporting to track and regulate data access attempts.
CFOs and Owners
Predictable IT Costs and Technology Investments for Nonprofits
Nonprofits need to control IT spending because they rely on donations and grants to fund technology expenses. Strict budgets at nonprofits can’t accommodate unplanned IT expenses, such as emergency repairs, security incident remediation, and fines for noncompliance. ISOutsource creates technology roadmaps that promote predictable IT spending, use proactive strategies to prevent surprise expenses, and demonstrate ROI.
What’s Being Monitored in Your Nonprofit Technology Environment?
A free IT consultation gives you a clear picture of your current environment. The managed IT experts at ISOutsource can give you a clear view of what technology is protected, what’s exposed, what’s approaching end-of-life, and where your compliance posture stands.
Resources for Nonprofit Organizations
Blog
Enhance Your Nonprofit’s Mission with Managed IT Services
IT stands as a cornerstone department in almost any organization. Be it fundraising, marketing, strategic planning, or any other business process in a nonprofit, all grind to a halt if the IT team faces any hiccups.
CASE STUDY
Building A Secure Future with College Success Foundation
Founded in 2000, CSF serves over 30,000 middle and high school students annually in 12 public school districts in Washington state and the District of Colombia. Additionally, they support several thousand more CSF Scholars in college.
WHITE PAPER
5 IT Strategies You May Be Ignoring
Here is a list of often neglected and overlooked areas critical to the long-term security and success of your organization. Download the white paper.