December 24, 2012

What Does Excellent Service Mean To Me?

Everybody promises great customer service. Some seem to hit the mark, some don't but the promise is always there, because inherently it is a desirable thing, a thing we clearly want.What is it though? To me, excellence in service is not a promise, it is a commitment.What is the difference?Well, a promise is a binding event, a commitment is a way of doing things, a way of being
October 29, 2012

Windows 8 Is Great!

So, Windows 8 is out, and Microsoft is making their big push to make us all aware of it and hoping we all love it. I've been using it a bit, and certainly reading all of the various reviews, and I have to both agree, and disagree with what I am reading.
October 23, 2012

Goodbye Windows SBS – Hello Windows Server 2012 Essentials

This is the final year that Microsoft will be selling its SBS server, a product tailor made to the needs of the 36 million or so small businesses (up to 25 users and 50 devices) which needed a cost effective method for deploying a Microsoft computing environment including Exchange for email as well as all the basic management tools needed for a computer network.
October 17, 2012

What is Windows RT?

Pre-orders have begun for the Microsoft Windows RT tablet. However, the Windows 8 tablets are not yet available. But wait... isn't Windows RT windows 8? Well, yes, sort of.
August 8, 2012

It’s a Zombie (server) Apocalypse!

Well, zombies are very popular right now, and it only was a matter of time before someone figured out how to link Zombies and IT.
February 9, 2012

Will Windows 8 Be Relevant in 2012?

Well, the simple answer is YES. And NO. I suppose that bears a little...
February 7, 2012

Add Screen Space and Improve Productivity!

One of my pet peeves is not having enough screen real estate to do my job. While it is common to...
August 16, 2011

The IT Labor Challenge

I read an interesting article the other day regarding IT recruiting and retention. The key fact I saw right up front that was in May, the unemployment rate for IT professionals was at 3.8% against the national overall average of 9.1% and the IT labor market was...
July 7, 2011

CFO’s Lack Faith in CIO’s

CIO.com had an interesting article today regarding how IT is viewed in the corporate environment by the CFO, whom IT typically falls under. Not surprisingly (to me), the picture is
June 28, 2011

Microsoft 365 released

Lots of news today on Microsoft 365, their new cloud offering, which released today. For those of you tracking this