Cloud Hosted VoIP | VoIP in the Cloud

VoIP solutions are already becoming the norm for businesses. After all, they offer better reliability, customization and security than traditional communications systems. A popular option is cloud hosted VoIP. As the name implies, the solution is hosted remotely and managed by a third party. For many businesses, this is the best solution as it requires less on-site maintenance.

Low Entry Point

Most businesses only need to purchase the phones and the service in order to get started. This means it costs less to implement. However, businesses will need to continue to pay for the hosting service, which also includes maintenance fees.

Another benefit is the hosting company handles all software and equipment upgrades, making it much easier for businesses to maintain.

Staying Connected

Cloud hosting VoIP solutions require a dedicated business connection to work. This may not be ideal for businesses in more rural areas where high-speed broadband is sketchy at best. It is perfect for businesses that may have multiple locations and want to manage all communications services under a single host. This includes managing voice solutions for remote employees.

Features You Need

Cloud hosted VoIP solutions include a wide range of features, such as:
  • Voice calls
  • Voicemail to email support
  • Ability to see other employees’ availability for calls
  • Call queues
  • CRM integrations
  • Various plans based upon usage
Most of the cloud hosted VoIP offers the latest features first over on premise solutions. Plus, businesses get new features without costly upgrades.

Choosing the right voice and telephony solution is important for keeping your business connected. Contact us to learn more about cloud hosted VoIP and see if it’s the right choice for your business needs.