Migrations | Migrating Systems
Making the switch to a VoIP system or even changing the type of VoIP system can be a nightmare for businesses if not done correctly. For instance, skipping the network assessment part could result in dropped calls and horrible sound quality. Migrations don’t have to be complicated or troublesome.
With careful planning and execution, it’s possible to migrate your system easily and with minimal downtime. The result is a system that works as planned without common glitches that may make employees hate the changes.
Preparing to Migrate
The first step is to ensure the network infrastructure is ready for a VoIP system. Calls occur over the network versus a landline, which adds traffic to what’s already a busy network. Your network may need a few upgrades before it’s ready to support a new system. Making these changes in advance ensures the implementation goes smoothly.
The next step is to test the system. Instead of trying to implement everything and hoping for the best, a test run gives IT staff a chance to get familiar with the system and ensure it works as planned before rolling it out to the rest of the business.
Unlike legacy systems, VoIP systems can roll out in one of two ways – all at once or a phased approach. With a phased approach, it’s easier to discover potential problems early on before the system is implemented across the board. It also allows the implementation to occur more slowly while keeping the existing system in place temporarily. It’s also a good time for testing disaster recovery plans.
The final steps include training and implementing security. This also works well with a phased approach.
If your business is consider migrating to a new VoIP system, contact ISOutsource today for help with planning and implementing a migration strategy.