The Impact of BYOD on IT Complexity

In the world of technology, the methods of delivery change over time as technology evolves, but the goal has remained the same – to produce valuable information and data in as efficient and cost effective a manner as possible. The goal of workplace computing is enhanced productivity. Cloud and mobility are simply tools that further enable this goal. But, as with all seemingly simple concepts comes complexity.

For most of us, it all started with a Blackberry. We could see email and our calendar while out of the office for the first time, and we like it. A lot.

Our IT departments knew what to do! They installed another server that specifically knew how to drive information to that device. It cost money, had to be managed and upgraded, but it was a server. They knew how to manage those! The device was simple and took little management, the server did it all!

Then we discovered the iPhone. It played music, surfed the internet AND did email. We all wanted one… but our bosses didn’t let us… at first. The IT guys said NO WAY!

But they kept coming, adding more functions, more complexity, more value, and NO WAY was not acceptable. But unlike the Blackberry, these things were little computers all to themselves, and adding them to the network created concerns…

And ultimately mobile computing creates a ‘wall of complexity’.

You have a device OS – Android, bada, Blackberry, iOS, S40, Symbian OS, Windows Phone, etc.

Then layer in Device Hardware – iPhone, iPad, Surface, Asus, Vivo, Lenovo, Acer Iconia, Blackberry Playbook, Windows Smartphone, Samsung Galaxy, LG Optimus, HTC One, Pantech and hundreds of others.

And of course, you finish it off with applications! – Email, music, maps, Facebook, reminders, calendar, IM, browser, notes, doc readers and THOUSANDS more.

Can’t you practically smell the fear from your IT department? Well, this is the new reality, and mobile device management (MDM) is the theme of the month in our newsletter (contact us using the quick contact form if you would like a copy emailed!) . I hope we can give you some helpful ideas and open the door to further conversations!

Again, the entire purpose here is to extend your practice of happy computing to anywhere and anytime using mobile devices!

Richard Brunke

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