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An IT help desk that knows your technology and your company.
If you have an IT problem, we can make it right, now. The ISOutsource IT help desk is a Seattle-based team of smart, highly-trained, certified, accessible and courteous technical support engineers.The success of our engineers is based on their ability to quickly fix your problem in a way that makes you happy. As you get to know the help desk, they get to know your company, becoming a true extension of your team, technology and business model.
Our team solves issues from the simplest questions to very complex IT maintenance issues using a combination of remote support tools. Customers choose help via phone, email, live chat, remote desktop access, or arranged onsite visits.
Successful help desk support can drive down IT costs by fixing problems faster without an onsite visit. We can customize a package to meet your needs. Whether you prefer a fixed monthly fee with regular reviews or time charged down to 15 minute increments.
Live support is available Pacific Time:
6:00 am – 6:00 pm
Monday – Friday
Phones are answered within 60 seconds and email responded to within 30 minutes.
We also offer extended, 24x7 availability via our answering service and on-call technicians.
